GUEST SERVICES 2018-04-16T09:04:21+00:00

Guest Services


With 24 hour service, our reception staff will be there for you to fulfill your needs, to give you all necessary travel tips, to activate your wake up call, to send your fax and to exchange your money. Furthermore our reception desk provides you:

  • 24 hour service
  • Foreign currency exchange
  • Information & General Assistance
  • Lounge
  • Transfers & Excursions
  • Telephone / fax service
  • Wake up calls
  • Late check out upon request

Water Park

Our Water Park covers an area of 1500 square meters, offering an unforgettable summer water experience for the whole family. The advantage of this Park is that is located in a different level, so the guest has the possibility to look around and glimpse different corners of beauty and fun, without getting tired. During the Water Park operating hours, on a daily basis, you have full access to its amenities that will guarantee high levels of adrenaline and fun for the whole family.

  • A freefall body waterslide
  • A 3-way multisided waterslide
  • A black hole waterslide
  • An open curved rafting waterslide
  • Two lifeguards on duty during operation hours

Sports and Activities

During the day you have the choice to spend your time at the water park or to participate in an animation program that will keep you fit and happy with a group of activities such as aqua aerobics, gymnastics by the pool, table tennis tournaments, darts, beach volley tournaments etc.


The Wellness Center in Gouves Water Park Holiday Resort is a versatile beauty center, designed with the philosophy to host and provide high quality services in health and beauty.  Provides holistic treatments and therapies that go beyond beauty, by using pure and natural products. The “Cretan Signature Treatment Collection” is a treatment formula, based on Cretan herbs, honey, pure olive oil and grapes with excellent results. This unique formula, is prepared exclusively for our spa. Our Wellness Center is supervised from Aegeo Spas


Having fun during your accommodation in Gouves Water Park Holiday Resort, it is a challenge for us. Therefore, we have recruited the best animation team to entertain you and make you have the time of your life while staying with us. Entertainment activities such as Karaoke, Bingo games, Couple Games, Shows, Dance events, Competitions & Awards take place during afternoon hours, at the snack bar, and the theater.

  • Billiards
  • Board Games Room
  • TV area
  • By the Pool Games, Shows & Events
  • Animation Program

Kids Entertainment

Gouves Water Park Holiday Resort is the ideal resort for families and their children, not only due to the children’s-oriented philosophy and attitude of the staff, but also because of the many special events and activities, scheduled and targeted for our little guests. Vacation is about strengthening the bonds between the family members, therefore Gouves Water Park Holiday Resort, is the perfect place to let that happen.

Our Mini Club is open every day to entertain your little ones with educational games focused on the children’s initial learning phase. In the afternoon, by the snack-bar, our experienced personnel use creativity, intelligence and memory enhancement games, which will not only entertain your children but also educate them. The services provided to our young Guests are:

  • Outdoor children playground
  • 2 children pools
  • Mini Club
  • Baby chairs in restaurant
  • Baby cots on request
  • Baby sitting (on request)

Special Events

Special Events such as Weddings, Baptism etc. in Gouves Water Park Holiday Resort and “Smile” restaurant – café, can be arranged.

Other Facilities

  • Conference room
  • Banqueting options
  • Free parking
  • Sun beds and umbrellas free of charge at the pool area
  • Car rental
  • Mini market – Newspapers and kid’s stuff available
  • Taxi service (upon request)
  • All major credit cards are accepted (VISA-MASTERCARD-AMEX)
  • Medical and Doctor Services available upon request